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Delivery Terms and Conditions

  1. 1. My order is delivered on a palette and left on the sidewalk in front of my home. Extra charges apply directly from the deliverer for a higher level floor delivery.
  2. 2. In case the delivery is to a higher level floor, this must be declared at the time of ordering and the Order Dept. must be informed of this.

    The items listed below are excluded from higher level floor delivery:

    • Tiles & Tile glues
    • Laminate Flooring
    • Doors - Wood - Stairs
    • Baths - Jacuzzis - Bath furniture
    • Awnings
    • Kitchens
    • Building materials - Fireplaces - Heaters (excludes items agreed for forklift to be used)-Gypsumboards
    • Generators
    • Electric boilers
    • Cabinets (wooden & metal)
  3. 3. The delivery location must have a clearance of at least 8 meters.
  4. 4. The delivery location should not require a loading permit from the town.
  5. 5. The road leading to the delivery location must be able to carry a delivery truck of a minimum of 5 tons.
  6. 6. For cranes, the delivery area must be clear of any electricity wires or any other natural or man made disturbances.
  7. 7. A person must be physically present upon delivery along with the proper documents.
  8. 8. All items must be checked by the receiver upon delivery. In case of any discrepancies, the Order Dept. MUST be informed immediately on 22-473459 for a solution.